Paytm Vs Google Pay Vs PhonePe: Which is Better?

With the growing popularity of online payments, there are a few payment app platforms that users are likely to get confused with. Which should they choose? And, what are the pros and cons of each? To help you out, this guide compares and contrasts the three most popular payment platforms – Paytm, Google Pay, and Phone Pe. It also dives into their features and how they compare in terms of ease of use, security, and customer satisfaction. So, whether you’re looking for the best online payment solution or just want to know more about the three major players in the space, read on!

Founders of Paytm, Google Pay, and PhonePe

Paytm is an Indian mobile payments company that allows its users to make payments and transfer money without needing to have a bank account. It is one of the most popular mobile wallets in India. The company was founded in 2010 by Vijay Shekhar Sharma, who was formerly a senior executive at One97 Communications, which owns the online marketplace

Google Pay was launched on September 18th, 2018. It is a payment service that is designed to work with UPI and Android Pay. It is a mobile payment service that allows you to make payments using your phone. It has been developed by Google and its India-based company called Tez.

PhonePe is an Indian mobile wallet and financial technology company with its headquarters in Bengaluru, Karnataka. Sameer Nigam, Rahul Chari, and Burzin Engineer founded PhonePe in December 2015. In August 2016, PhonePe’s Unified Payments Interface app was made available.

Paytm Vs Google Pay Vs PhonePe
Doing Online Payments using Payment Apps

What are the different features of Paytm, Google Pay, and Phone Pe?

There are a few key features that all three payment platforms have in common. They allow you to make and receive payments, track your spending, and have access to loyalty programs. In addition, each platform has unique features that set it apart from the others. Here’s a quick overview of what each one offers:

Paytm:  One key feature of Paytm is its reliance on Indian Rupees. This makes it easy for users in India to make and receive payments, as well as use the platform’s various features.

Google Pay: GooglePay has a global reach, allowing it to be used anywhere in the world. It also offers debit and credit card support, fingerprint scanning for added security, and multiple payment options (including PayPal).

PhonePe: PhonePe is designed specifically for smartphone users. This means that it has features like quick and easy payment processing, no need for a bank account or any other verification processes, and the ability to pay with cash on the go.

Paytm, Google Pay, and PhonePe are all payment apps and have their features. More than UPI transactions in September 2017, these three apps had more users based on UPI source data as compared to other digital payments apps like UPI. In addition to that Paytm has also a lot of popular wallet facilities compared with the other two where you can store money for free, unlike google pay which charges money from your bank account during making payments.

How easy are they to use?

Because each of these platforms is in its embryonic stages, there isn’t a large degree of research on how easy they are to use. However, based on feedback from many users (including myself), the ease of use for all three is about equal. Here are more details:

Paytm:  Paytm App has had a very busy 2016 – between building out new banking infrastructure and starting with near-zero fees, it offers unbeatable flexibility of use. This also makes it very easy to Pay with, no matter where you are in the world.

Google Pay:  Google Pay App is fairly beginner-friendly – its only real issue may be linking your bank accounts if you don’t already have a Gmail account (but I believe this can still be done). Also, just like PayPal, the service has some slowdowns when multiple transactions go through at once, which means longer wait times than most other methods.

PhonePe: PhonePe App is a very lightweight and easy-to-use service, which has the potential to expand into a robust platform for global payment processing. The key factors working against it are its reliance on continuous connectivity from smartphones, as well as limited merchant support at this time (this may change with time).  

Are they secure? 

All three platforms are secure, with multiple security measures in place. Paytm is the most secure of the three, with encryption of your payment data and a two-factor authentication system. Google pay falls short in this category – its selection of Payment Options is much narrower than that offered by either Paytm or Google pay. PhonePe falls short in this category – its selection of Payment Options is much narrower than that offered by either Paytm or Google pay

Which platform offers the widest range of payment options?

When it comes to payment options, Paytm is the clear winner. It offers a wide variety of payment methods, including both traditional and innovative payment options like PayPal. GooglePay also has a range of payment options, but some users might find them less convenient than those available on Paytm. Finally, PhonePe falls short in this category – its selection of Payment Options is much narrower than that offered by either Paytm or Google pay.

In terms of customer satisfaction, which platform is the best?

When it comes to customer satisfaction, Paytm is the clear winner. Users have consistently been satisfied with everything from its transaction fees to the speed at which their payments get processed.  Google Pay has had issues recently, but users ranked its availability and ease of use as moderately good scores – so this will be something that Google needs to work on before going forward! PhonePe also receives a moderate score – although these are mostly based on app-specific

All three platforms have been rated highly by customers, with Paytm being the most popular. PhonePe is also well-received, but Google Pay has seen a smaller overall customer base.

Is one platform better than the others in terms of cost?

No platform is better or worse in terms of cost, they all offer similar rates and payment options. However, Paytm offers the widest range of payment options, while Google pay has the most secure system.

In terms of privacy and data protection, which platform is best?

All three platforms provide a high level of security and therefore overall user privacy should be considered. However, Paytm offers a higher level of digital and physical encryption as well as two-factor authentication than either Google pay or PhonePe. Therefore it is possible that users will find phone implications from using this provider!  However, most user feedback indicates that these features are useful.

Overview of Payment Apps

OverviewPaytmGoogle PayPhonePe
Launch DateAugust 2010September 2018December 2015
Key Features Reliance on Indian RupeesGlobal ReachPayment Processing
Easy of UseEasy to PayBeginner FriendlyEasy to Use
Secure & Data ProtectionMore SecureSecureMore Secure
Payment OptionsMoreMediumMore
Customer SatisfactionGoodMediumMedium


All three platforms offer a good customer experience and privacy protections. However, Paytm is the winner for me as it offers the largest range of payment options, including debit cards, net banking, and HDFC cards. It also has features such as one-click checkout which make your Paytm experience hassle-free.